Our Business Policies

Terms of Services

Your comfort and satisfaction are our highest priorities. In return, we kindly ask that our customers consider the policies that allow us to maintain our standard.

If anything below is unclear, please don't hesitate to ask us directly.

Appointments

We recommend booking your appointment in advance to secure your preferred date and time. Walk-ins are welcome based on availability.

Arrival

Please arrive 5‒10 minutes before your scheduled appointment to complete any necessary consultation forms and begin your service in a relaxed, stress-free environment. Late arrivals may result in a shortened treatment time to avoid delaying other scheduled guests.

Cancellations & Rescheduling

We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

  • Clients who repeatedly fail to provide notice may be required to prepay for future appointments.
  • Clients who do not arrive for their scheduled appointment without prior notice will be considered a no-show.
  • Future appointments for no-shows may require full prepayment.

Certain services require a non-refundable deposit to secure your appointment. Deposits will be applied toward the total cost of your service.

Payments

We accept cash, and approved electronic payment methods. Payment is due immediately upon completion of your service.

Refund Policy

Due to the nature of our services, all services are final and non-refundable.

If you have concerns regarding your treatment, please contact us within 24 hours, and we will gladly assess the situation and determine an appropriate solution.

Retail products may only be exchanged if they are unopened, unused, and returned within 2 days with proof of purchase.

Children

To preserve a peaceful atmosphere for all guests, children should only accompany you if they are receiving a scheduled service. Children must remain under adult supervision at all times.

Health & Medical Conditions

Please inform your therapist or technician of any medical conditions, allergies, pregnancy, medications, or recent cosmetic procedures before your appointment. This information allows us to provide treatments safely and effectively.

Certain services may not be recommended based on your medical history.

Mobile Phones

For the comfort and relaxation of all guests, we kindly ask that mobile phones be placed on silent during your visit. Please keep phone conversations to a minimum.

Personal Belongings

While every effort is made to safeguard your belongings, Euphoric Rejuvenation Spa is not responsible for lost, stolen, or damaged personal items.

Treatment Results

Individual results vary based on skin type, lifestyle, health conditions, and adherence to recommended home care. While we strive to deliver exceptional results, specific outcomes cannot be guaranteed.

Gift Cards

Give the gift of relaxation, beauty, and self-care with a Euphoric Rejuvenation Spa Gift Card. Perfect for birthdays, anniversaries, holidays, bridal parties, Mother's Day, Father's Day, or any special occasion.

Purchasing Gift Cards

Gift cards may be purchased in-store or through approved purchase methods offered by Euphoric Rejuvenation Spa. They are available in various denominations or for specific spa services.

Redeeming Gift Cards

Gift cards may be used toward spa services or eligible retail products. The gift card must be presented at the time of your appointment or purchase.

Validity

Gift cards are valid for 1 month from the date of purchase unless otherwise stated. We encourage recipients to redeem them before the expiration date.

Non-Refundable

Gift cards are non-refundable and cannot be redeemed for cash, except where required by law.

Lost or Stolen Gift Cards

Please treat your gift card like cash. Euphoric Rejuvenation Spa is not responsible for lost, stolen, damaged, or unauthorized use of gift cards.

Booking with a Gift Card

When booking an appointment using a gift card, our standard booking, cancellation, and no-show policies still apply. Any cancellation or no-show fees may be deducted from the gift card balance.

Remaining Balance

If the total purchase is less than the value of the gift card, the remaining balance will stay on the card for future use. If the purchase exceeds the card's value, the remaining balance must be paid using another accepted payment method.

Promotions

Gift cards cannot be combined with certain promotions or discounts unless specifically stated by Euphoric Rejuvenation Spa.

Gift Card Care

Gift cards have no maintenance or service fees. Please keep your gift card in a safe place until it has been fully redeemed.

Right to Refuse Service

Euphoric Rejuvenation Spa reserves the right to refuse or discontinue service to anyone displaying inappropriate, abusive, threatening, intoxicated, or unsafe behavior.

For details on how we handle your personal information, see our Privacy Policy.

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